1. Q: What is MOQ of your product.
A: Our MOQ is 50pcs for each design.
2. Q: Can your product pass SGS, EN71, REACH etc test?
A: Yes, our products can pass testing, please contact our sales team for more information.
3. Q: How quick custom sample quickly?
A: It will take 3-5 working days after artwork confirmed.
4. Q: Can I get Product samples?
A: Sure, we can offer free samples to you.
5. Q: What guarantee do I have that assures me I will get my order from you since I have to pay in advance? What happens if the products you shipped are wrong or poorly made?
A: We has been in the metal & plastic crafts field for more than 10 years, only high quality products and well-deserved reputation can help us go further and further. You also can choose to pay via Trade Assurance Alibaba, Alibaba will make sure your money safe.
6. Q: How can I get a tracking number of my order that has been shipped?
A: We will email you about the tracking number directly once the goods are shipped.
7. Q: Are you a direct manufacturer?
A: Yes, we are the direct manufacturer, and welcome to our factory to have a field visit.
8. Q: Do you accept urgent orders?
A: Yes we do.